International Customer Service
International Customer Service

Service Centres


GP service

The longevity of your legacy guaranteed

Girard-Perregaux Customer Service strives to ensure that each stage of the client experience is of optimal quality, be it choosing and purchasing a watch, or the manner in which we accompany it throughout its life in terms of maintenance.

Whether your watch requires an overhaul or a repair, whether it is a model developed in the 1980s or one of the latest additions to our collections, we make sure that every watch emerging from an authorised GP workshop complies with the original functional and aesthetic specifications.

Each movement is entirely overhauled: the case and bracelet are polished and satin-finished to recapture their initial radiance. The rating precision and the water resistance are rigorously tested in order to guarantee the level of quality and reliability expected of a GP watch.

GP service - The longevity of your legacy guaranteed

Maintenance of your watch / Tips on caring for your watch

Maintenance of your watch

GP timepieces are designed to accompany several generations. To guarantee the longevity of your heirloom and to keep your watch in perfect working order, we recommend that you submit for periodic maintenance services, to be conducted exclusively in an authorised GP service centre, every three to five years.

Our main recommendations are as follows:

Mechanical watches (manual-winding or self-winding)

Mechanical watches should be overhauled every five years, or three years for non-water-resistant models. Quartz watches should be entrusted to an authorised agent every two to three years for a battery change.

Water-resistance models

We recommend an annual water-resistance test.

Authorised service

Girard-Perregaux maintenance services are guaranteed for one year by the authorised service centre that has performed the overhaul. Any intervention performed by a non-authorised agent nullifies the guarantee.

Manually wound

After each service, your watch must be manually wound before wearing it for the first time.

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Tips on caring for your watch

In some ways, maintenance of a watch is similar to that of a vehicle. A simple mechanical self-winding movement may comprise between 150 to 350 parts. These components require regular attention. To preserve the characteristics of your watch over the long term.

We advise you to take the following precautions:


Avoid subjecting the watch to extreme temperature variations.

Avoid exposing mechanical watches to magnetic fields, since magnetic fields could disturb their settings.

Water resistance

Have the water resistance of the watch tested by an authorised watchmaker once a year, each time the case is opened or that the watch sustains a major shock.

Do not operate the function controls, the pushers or the crown under water or until the watch is completely dry.

Rinse the watch with clear water after use in salt water or in a swimming pool.


Make sure the bracelet is correctly adjusted to the size of the wrist at the time of purchase.

Avoid exposing a crocodile leather strap to water or sunlight.


For manual-winding movements, wind the watch once a day, preferably in the morning.

Training centre


Preserving the value of your timepiece is a top priority for Girard-Perregaux. The mission of the GP Training Centre is to pass on our expertise to the watchmakers in our service centres. Compliance with our quality standards during an intervention is an absolute must. Authorised Girard-Perregaux watchmakers take regular technical courses with our master-watchmakers, thereby progressively gaining access to increasingly demanding levels of intervention.